Yard Management
This five-minute video explains a process change necessitated by a change in software functionality. It looks at how the process is done today, how it
This five-minute video explains a process change necessitated by a change in software functionality. It looks at how the process is done today, how it
This 13-minute video explains how to use the Appspace application to create locally relevant content for display on XPO service center televisions, known as Intersections
This e-learning sample is a 20-minute course explaining how to use XPO’s Shop Maintenance network to save money when repairing and maintaining XPO vehicles and
This e-learning sample is the third section of a five-section course on service center freight security. This section focuses on securing freight while it is
This 3-minute video introduces the concepts of metric timeslice data and event data, and explains where to find each data type in the New Relic
A four-page checklist designed to help ensure documents were free of basic issues before sending for review. Documentation Pre-Review Checklist (pdf)
As part of my work for Oregon Health and Science University, I was responsible for coordinating with faculty and staff to update Components 1, 4,
This 9-page sample explains how to use the Find Account feature in a proprietary software product.
This 2-page needs assessment gathers information on how employees were utilizing Microsoft Word in preparation for a mass software upgrade.
This 2-page QRC explains the features of the camera, provides how-to information, and gives troubleshooting guidance.
This 9-page script details the visuals and voiceover used in an e-learning course.
This 12-page moderator guide details all the process tasks to be completed before, during, and after virtual instructor-led training.
This 2-page form was used to evaluate in-person instructor-led training courses.
This 13-page training plan provides essential project information, a tentative project schedule, and lesson descriptions necessary to orient stakeholders to the project.